FAQ
GOODS:
How do I find out the exact dimensions of a product?
For most products, the size is described in detail, if it is not, do not hesitate to write to us: lille.madeformini@gmail.com
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ORDERS:
What is the delivery time?
Once your order is paid, we normally check in your orders every working day. The delivery time then depends on the carrier of your choice.
If you wish to equip your order as a gift or express for any reason, do not hesitate to write to us in the note in the order or in the mail lille.madeformini@gmail.com.
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Can I change my delivery address?
Yes, please write it to us on lille.madeformini@gmail.com
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Can I change (add/remove) something from my order after it has been shipped?
Yes definitely, ideally write on the lille.madeformini@gmail.com and we will immediately edit and send a new document for payment.
Where can I find the location of my order?
In an information mail from the carrier
Do you deliver goods abroad?
Yes, the list of countries can be found in the shipping & payment.
PAYMENTS:
More about payments HERE.
RETURNS:
What to do if the goods are damaged or defective?
Please follow the instructions in the Returnsection.
How can I return the goods?
Please follow the instructions in the Returnsection.
Can I exchange the goods?
Yes, within 14 days of receipt of the order, not worn with the original tag can be exchanged according to the instructions in the Returnsection.
How long does it take to get a refund for a returned item
Usually 14 working days from the delivery and inspection of your returned goods.